June 22, 2004

Oh Verizon, How You Toy With Me

POST #    1116

It seems like my never ending issues with Verizon have ended, with no DSL service for me. After being rejected and then re-assured, I've been rejected one last time. So alas, no DSL service for me. I'm not going with satellite since there is an added cost, so I'm either regressing technologically to dial-up, waiting it out for cable, or sharing the connection of my next door neighbor. Obviously, I would like to do the latter - especially since he offered it about a month ago when the saga first started.

I kind of wonder why Verizon can't get their act together. I know sales, customer service, and DSL are all separate bunches of people, but would it hurt to communicate a little? You're one fucking company for christ sakes. I'm almost surprised the customer service person didn't say "why don't you try Time Warner?" after hearing of my troubles. They say the reason is that I'm on fiber optic and not copper wire, which is what they told me the first time too. But when I signed up the second time and changed my number, they pretty much assured me that I would be able to get it. Doesn't look like it, huh? Fucking bastards. Supposedly, they are working on fiber optic DSL now, which is a little crazy. What's going on in their heads? "Let's see, we have some old copper and this new-fangled thing they are calling fiber optic...and now we have this "Internet" thing with high speeds. Hmm...let's install it on the old technology as we upgrade everything else. This is a great idea!!" I'm sure it was probably just a way to get DSL out there to compete with cable Internet service.

Ho hum, looks like I'll be without a connection at home for a little bit. Must go talk to my neighbor. In the meantime, anyone want to buy an apartment?

Posted by tien mao in House and Home, Rants at 8:38 AM

 

 

I feel your pain Tien! I was on dial-up from my rural farmhouse for 9 years before cable arrived three months ago. Wow!

Two years ago, I got a snail mail from our local phone company saying that I could get DSL. I signed up, they sent me the equipment, I set it up - no DSL. They ran me around for a few weeks and finally said "oh, your lines come through your back yard from another town - it won't work, please return the equipment." I returned it by way of the dumpster we had for remodeling a bathroom. That act gave me almost as much pleasure as DSL would have. But then I had to endure my neighbors all having broadband for two years while I was on rural (slow, noisy) dial-up.

The neighbor option sounds best in your case.

Posted by: Oscar at June 22, 2004 8:53 AM

Sorry to hear that man! I've been checking out your apartment posts. What a great place you have! Even without Highspeed internet I'm still jealous of you! :)

Posted by: charles at June 22, 2004 12:43 PM

i met a guy the other night who had his laptop wirelessly connected to his sprint cellphone. it would use the phone's internet connection, tho i dunno how fast it was. this may not be news to anyone but it was the first time i saw it.

i bet you would already turn a profit if you sold now.

Posted by: ChrisG at June 22, 2004 1:47 PM

I dont have hi speed at my apt and just ride someone's wireless signal using my iBook. Don't know if you have a wireless card or not...

if you are good buds with the neighbor maybe a wireless router could be installed using his equipment?

Posted by: diego at June 25, 2004 2:25 PM

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