May 12, 2004

Airline "Deals"

POST #    1026

Has anyone else noticed that airline deals that you get via e-mail or see published are really just a ruse to get you to call them? Take this great Air France promo for example, it says that you can travel to France for $505 and your companion can fly for as low as $5.05.* Now, if you actually go to the site, you have to call a your travel agent or Air France to reserve your vacation. Bah! Who wants to do that? In this age of the "Internet", why won't they allow us to check this stuff online?

Then, there are some airlines (I believe Northwest is one) that let you attempt to reserve online, but when you click-through, they don't point you to the specific deal (see here for example). What's the point of that? Can't you just limit my options to the deal? I didn't come to the site to travel outside of the five days that you've specified for the deal. I came for those days! If you're lucky, they have a star or something showing that the fare you find is a special deal. Is it too much to ask that they let you sit at your computer and leisurely look at the dates available and plan out your vacation?

I understand that they are just trying to get people to their sites with the hope that when there, you'll make some travel plans. But if I'm there for a cheap fair, I probably won't be booking a vacation for triple the price, right?

*I did not verify the quality of this deal because I'm too lazy/pessimistic to call my travel professional or Air France.

Posted by tien mao in Rants, Travel at 3:05 PM



they probably don't have enough money (or time?) to invest in setting up the special online. pretty pathetic, i agree. it makes them look so 80s!!

it makes me think about how much we take technology for granted!

Posted by: jeannette at May 12, 2004 9:30 PM

i get pretty pissed off about that too when you click to see the deals and they have you pick all dates - a couple of airlines let you search by price and i like that a lot better.

and air france pisses me off in general because they screwed me over last year when i thought i ordered my tickets to africa online but turns out the order never went through.

oh, and another thing i hate is for international flights when they neglect to tell you that there are over $100 tacked on to the ticket price, so the $5.05 ticket is really $105....

Posted by: dahl at May 13, 2004 8:41 AM

yeah, i think there was about $90 of extra cost associated with that deal. bastards.

Posted by: tien at May 13, 2004 8:53 AM

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