August 8, 2003

to fresh direct or not?

POST #    284

today's ny times ("all the news that might be true" and yes, i am still borowwing the phrase) has an article on shopping with fresh direct vs. your regular grocery store. i ordered from fresh direct a couple of times. the first time, they give you $50 free in food, the second time, there is a $40 minimum. i haven't ordered anything since my second order because i don't ever buy $40 worth of food. overall, i've had no major complaints. i did order a watermellon once though, but it broke in the truck. it was a huge letdown though since i had a watermellon craving.

Posted by tien mao in Food/Drink at 1:39 PM



yeah, my problem with fresh direct is that i never spend that much on groceries. unless it was all packaged goods the food would go bad. ooh, reminds me i need to throw out the broccoli in my fridge. i think it's been there for about a month now.

Posted by: el at August 8, 2003 5:25 PM

yeah, food going bad is a problem. does broc keep maturing in the fridge? kind of like a potato?

Posted by: tien at August 8, 2003 7:04 PM

Fresh direct sent me an e-mail promotion offering $50 worth of fresh food. Although they deliver 1 block away from me (west of amsterdam avenue on the upper west side) they refused to deliver to my block between amsterdam and columbus. Customer service told me they could not deliver to my address because they are trying to give me quality service! Fresh direct's advertising is misleading--in short, they lie--and they redline neighborhoods they don't want to deliver to.

Posted by: redlined at September 8, 2003 11:40 PM

I like Fresh Derect. Yummy yummy in my tumy. I am 5.

Posted by: ricky at September 21, 2003 2:39 PM

Hi Redlined, Thanks to your post no more Fresh Direct for us! I know the area you live in and you're dead right, they're being discriminatory.

Posted by: DirectNoMore at April 26, 2004 10:11 AM

I just placed (and received) an order from Fresh Direct for the first time yesterday. I'd tried to order from them before but they said they didn't deliver above 125th Street in Harlem. I'm on 126th. They finally started delivering. I too thought it was discriminatory but yesterday I was desparate for food, as I had none in my fridge, had to work all day and had people coming for dinner. I wasn't totally satisfied with the meats however, and the lemons were green and hard as rocks. Nothing like handpicking your own stuff. I probably won't order from them again unless it's another emergency.

Posted by: Setra at December 17, 2004 12:48 PM

I cannot describe my shock adequately but I will try. The deliveryman just THREW my frozen goods at me. THREW them. He was muttering while coming up the stairs that I had called the dispatch to ask where my delivery was (since it was 10:30 and it had not yet arrived). Not only that but you will not find my signature on the slip because they just threw my frozen bag at me, despite my open arms to take that and the other box; tossed my case of water on the floor and walked away, all the while still muttering.

I have heard that FD has had to cut some corners lately, and yes, the last 6 orders I have received have had something missing or rotten, but I had no idea you were hiring people of such low quality that would throw boxes at a woman, a customer or anyone for that matter.

This is unacceptable. I will be posting this story on any available blog or review site so that other people can avoid having their groceries thrown at them.

Posted by: Claire at March 2, 2008 11:07 PM

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